Communication with Botium Box Server failed. Please try again later

jared-stroebele · September 21, 2021, 9:55pm

Getting a lot of these errors. Is there anything I can do about this?

jared-stroebele · September 23, 2021, 12:59pm

Anything on this? My botium box is basically unusable, and has been intermittently for the past two weeks.

Florian · September 23, 2021, 2:45pm

what is your instance name ?

jared-stroebele · September 23, 2021, 3:09pm

I connect to my box through this url: https://sogetijs.mini01.botiumbox.com/

Florian · September 23, 2021, 4:05pm

I can confirm that we experienced instabilities in this Botium Box Mini cluster in the last 2 days. We are working on this, but right now we see that everything is working.

jared-stroebele · September 23, 2021, 4:33pm

I ran my test just now (11:30am CST) and received the same communication error.

jared-stroebele · September 24, 2021, 12:36pm

Server communication error is still affecting my box as of 7:35 am CST

Florian · September 24, 2021, 1:21pm

I am sorry, I cannot reproduce it. We have constant monitoring on our Box Mini clusters, we cannot see a single outage since a few days.
Maybe logout/login again ? Or you can open the Chrome developer tools, maybe there are some hints shown there why the communication fails.