I’m trying to design a platform to test our voice bots over a phone connection. We already have a POC that uses Botium with the Lex connector, but that only covers a part of our tests.
My original plan was to use the Twilio connector. However, it turned out that Twilio requires a public URL to send events back to the caller, and my company doesn’t allow those on any level (for example, when I tried going to ngrok’s website, the browser reported that it’s blocked).
We are an AWS shop, and have access to Amazon Connect. Are there any plans for an Amazon Connect connector? Do you know if anyone is working on one?